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One version of the truth: getting your business data into shape

When sales, stock, payroll and accounts each tell a different story, every report starts an argument. A few rules about where data lives, and who owns it, end most of them.

Insight2 min readShare

A growing business accumulates systems: an online shop, a booking tool, a CRM, payroll, accounting. Each holds its own list of customers or products, typed in by different people at different times. Reports that pull from more than one rarely agree, and time is spent arguing about the numbers instead of acting on them.

One master record at the centre, with sales, payroll, the bank and the calendar all reading from it, instead of each keeping its own list.

Four rules

  1. MasterFor each kind of data, one system is the master. Everything else reads from it.
  2. OnceData is typed in once, at the source, and flows elsewhere by integration.
  3. OwnerEach data set has a named owner, responsible for keeping it clean.
  4. DefinitionsKey terms, such as a sale, an active customer or a margin, mean the same everywhere.

Why it matters now

AI tools, e-invoicing and real-time reporting all depend on clean, connected data. A business that sorts its data out now will find each of those changes easier, and its own reports more trusted.

Start with one painful report, such as monthly sales by product, and trace every number back to where it came from. The fixes you find there usually apply everywhere.

This insight is general information, not advice for your circumstances. Talk to us before acting on it.

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